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              SHRM Chapter #098 




HRABC February Workshop, Networking & Dinner Event!

Wednesday, February 10, 2016

Dinner Meeting: Mentoring Trends and Technology. A proven model and best practices for implementing a mentoring program with a global team.

  Dinner Speaker:  Martha Paniagua

Lead OD Consultant and Facilitator at Institute of OD

Time:  Workshop 3pm to 5pm, Networking 5pm to 6pm, Dinner & Speaker 6pm to 8pm

Location:  Westin Hotel, I-95 and Cypress Creek


Presentation Description: Why a mentoring program in your organization?

Mentoring is a great tool to use for talent development, during onboarding, or as a retention tool and helps to create a culture of collaboration. Many organizations are using mentoring as a way to prepare future leaders and to promote employee engagement. Latest trends in mentoring including reverse mentoring and the use of technology can leverage the process of bringing globally dispersed mentors and mentees together in one common platform. Join us for a discussion of how to implement a Mentoring program in a global company and tools for mentors and mentees to get started.

In this presentation you will:

Identify the benefits of mentoring in the organization and how to overcome challenges to implement the program.

Identify a mentoring process model and tools to implement a mentoring program successfully.

Discuss the latest trends in mentoring programs and how technology is a critical component for a successful mentoring relationship in global teams.

Dinner meeting pending 1 SHRM & HRCI Credit 

Speaker:  Martha Paniagua, ODCP, TMCC

Martha  Paniagua is an OD and Talent Management Consultant working with international companies in change management, performance management, succession planning,  mentoring, coaching and talent  analytics. She has experience working with talent management software,  LMS implementation,   facilitating and designing training programs in English and Spanish.  She is currently  the VP of Business Development, Lead Consultant at HR TalentPro and a facilitator with the Institute of OD. Martha has worked with a variety of industries including  pharma, banking technology, and transportation     and virtual call centers.



Workshop: Business Communications in a Transparent Age

Workshop:  3pm to 5pm

Workshop Presenter:  Joyce Chastain, SHRM-SCP, SPHR

Immediate Past President HR Florida State Council


Gone are the days of containing information within the business.  Anything that is known by anyone can now become everyone’s morning news byte.  Should this change our communication strategy?  If this were not the age of immediate gratification via social media, the customer’s options would have been limited:  go find a manager and complain (the clerk might be the manager), call the company headquarters and complain (and get put on hold or transferred from department to department seeking the right audience), or just decide never to shop there again (most likely response!)  But, today, before even leaving the store, the customer posts on her Facebook page, "So angry with poor service at XYZ store today.  All I ask is for a little courtesy.  And could you please act like the customer matters!  I’ve been a loyal customer for 10 years, but I’m done.  I won’t be back!  Anyone else experience this at XYZ?”  And within hours there are over 100 comments from her "friends” and many have shared her post.  Yikes!  What would have been known by only a few is now known by hundreds in a span of a few hours. 

Specific learning objectives for attendees:

  1. Understanding business communication styles

  2. Know why inflexion matters in the written word

  3. Determining the receiver’s perspective to the subject matter

  4. Recognizing five barriers to effective business communication. 

Joyce Chastain has many years of senior-level human resources experience in the private sector environment.  As a human resources consultant, she specializes in talent development, employee relations, internal investigations, employment law compliance, and affirmative action plans.  She is a frequent guest speaker for professional associations and academia covering a wide array of human resources topics.  Ms. Chastain holds a Business Administration degree from Emmanuel College; was awarded Senior Professional in Human Resources (SPHR) designation by the Human Resources Certification Institute; was recently awarded the SHRM-SCP designation and holds an Advanced Certificate in Internal Investigations.  She has served on the board of the HR Florida State Council since 2007 and currently serves as Immediate Past President.   

  1. Ms. Chastain has been named as one of the "Twenty-five Women You Should Know in Tallahassee” and was honored with the designation of the Florida Human Resources Professional of the Year.  She has also been featured by the Florida Trend Magazine as a Trendsetter in Human Resources.


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P.O. Box 9623, Fort Lauderdale, FL 33310

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